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Job Summary
As part of the event staff, Guest Service Representatives are responsible for providing excellent guest services during all events. This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points throughout the venue.
Responsibilities:
This position requires that the employee must be able to perform the following duties:
Follow all operating procedures and policies
Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned
Professionally assist guests with determining seat location, escort guests to seat locations if required
Familiarity with the information and facilities located at each venue where they are posted
Serve where needed or as support to other tasked team members at each event
Coordinate with facility staff as appropriate Job Type: Assignment Based |
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