Job Summary

As part of the event staff, Guest Service Representatives are responsible for providing excellent guest services during all events. This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points throughout the venue.


This position requires that the employee must be able to perform the following duties:

Follow all operating procedures and policies

Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned

Professionally assist guests with determining seat location, escort guests to seat locations if required

Familiarity with the information and facilities located at each venue where they are posted

Serve where needed or as support to other tasked team members at each event

Coordinate with facility staff as appropriate

Job Type: Assignment Based

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